Just decided to go to tomorrow’s 11:00 men’s game. Hopped on the app to buy a ticket. Got this page. Went to the site on my desktop. Same message. Why?
I just checked & it worked fine on my PC.
Just go to the opening page of the Miami Athletic website, then click on the symbol of a ticket on the upper right side, then click on men’s basketball, then click on individual games, then pick the game you want.
Just go tomorrow and get them. I am sure there will be plenty of seats.
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Cheaper in advance.
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It is Saturday. A mind is a terrible thing to waste.
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One issue I found is that if I am logged into the Miami ticket site then I CANNOT purchase tickets. I found that I need to LOG OUT, purchase the tickets and then it logs you in. Amazing but true. Can’t make this stuff up
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Lol it’s still doing that?
I can only imagine some of the cx issues are with the tech stack. Some dudes on this board (paging Dr. Jive et all.) know a lot about this stuff and would be great assets to the university to call upon. Sadly, that will never happen but a guy can dream.
My favorite part: Hit PLACE ORDER and get a message, DUE TO THE HIGH VOLUME OF TICKET TRANSACTIONS…
so I guess someone else was ordering at the same time?
Try the “ Hot Line”… 1-800:F’n stupid!
Just buy the ticket at the gate. I don’t mess with this early purchasing.
Although the ticket I bought for the Toledo football game was marked at $20 and I was charged $23 at the box office behind the scoreboard. I offered cash to avoid Miami having to pay processing fees, was old no. Hell of a markup there.
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Sorry, new job has kept me from being an active poster (can’t slack off during the work day yet).
I had a chat with someone from the AD at a fundraising event last week. The good news, they’re a new hire who will take over ticketing and they’re aware of the myriad of issues. The bad news is they said it’s going to take a bit of time for changes to be made. If they’re making a change to a new system, then I would imagine they might need for a contract to run out and go through an evaluation with other options.
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Agreed! But if they leveraged people like you (and yes, now you have a second job, you’re welcome!) they could speed up the evaluation time and get a better long term solution. When you have experts, use them!