Ticket issue

Is anyone else having trouble downloading their parking pass? I was able to download all the tickets from Redhawktix to my Google wallett, but i get an error message when i try to do the same with any of the parking passes. I emailed the Ticket Office and they replied with instructions to do what I had already done. I sent another email and left a voicemail with no response so far.

Error message

No issues putting in my Apple wallet.